Rewarding

Today was one of the most rewarding moments of my ever so short career.  I have spent a little over a year in my community working to build relationships with the patients I have.  Today I had a guy who's a Harley rider tough guy kind.  He has been struggling to pick the right medicare plan and I spent a few minutes to help explain the plans to him and show him which ones would save him money and explained how he would have to pay out for each plan.  He was really happy to understand and know which plan he wanted and offered to pay me.  When he asked what he owed me I simply told him I'd ride with him next spring.  Riding is the tool I have used to gain his trust as a health care provider and offer him better care because he sees me as accessible.  As health care providers we have to try to identify with our patients in whatever way that we can because it's that relationship that gives them the trust to confide in us with their problems, which we can help to solve to better their health care.